Question 1

Is Baytk AI compliant with RERA, DLD and Trakheesi?

Accepted Answer

Yes. Listings drafted in Baytk AI include the RERA permit, BRN, Trakheesi placeholders and developer name fields by default. Our system prompt is grounded in DLD's published fee schedule (4% transfer, AED 580 admin, AED 4,200 knowledge/innovation, AED 250 title deed, 0.25% mortgage registration + AED 290), the standard Form A/B/F/I/U workflow, and current Trakheesi 15-/30-day permit validity rules. We do not file on your behalf — we generate the artefact correctly so your admin team can publish in one step.

Question 2

Where is our data stored?

Accepted Answer

Customer data is processed in UAE-region cloud infrastructure with backups inside the GCC. We never share lead data between brokerages, and we do not train shared models on your conversations. PDPL (Federal Decree-Law No. 45 of 2021) data subject rights — access, deletion, portability — are honoured within 30 days.

Question 3

Does it really speak Arabic well, or is it Google Translate underneath?

Accepted Answer

Genuine Arabic. The Copilot is prompted to default to Khaleeji register and adapts to MSA or Levantine when the client opens that way. Listings are drafted natively in both languages — not English first, then translated. The interface itself flips fully to RTL and uses Tajawal as the Arabic typeface.

Question 4

How is this different from a smart Bayut Pro inbox or Property Finder Lead Genie?

Accepted Answer

Bayut Pro and PF Lead Genie are excellent inbox tools for their own portals. Baytk AI is the operating layer that sits across all of them — Bayut, Property Finder, Dubizzle, your website, WhatsApp, Instagram, email — plus listing creation, valuation, compliance forms, and bilingual market research. It augments your portals, it does not replace them.

Question 5

Can it really qualify a lead from WhatsApp without my agent touching it?

Accepted Answer

It drafts the qualifying replies; a human approves before send by default. Once you trust the patterns (most agencies flip auto-send on for tier-2 leads after 2 weeks), the AI handles initial qualification — budget, timeline, financing, freehold eligibility — then hands the warm conversation to the right agent based on community and language.

Question 6

What does it cost in real terms for a 12-agent brokerage?

Accepted Answer

Professional plan at AED 1,499/month covers up to 15 agents. Annual billing is two months free, so AED 14,990/year. Compared to one agent's monthly OTE, it is a fraction of the cost — and the typical 12-agent team recovers it from a single saved hour per agent per week.

Question 7

Do you connect to my CRM?

Accepted Answer

Live integrations: WhatsApp Business Cloud API, Bayut, Property Finder, Dubizzle, Instagram DM, Gmail, Google Calendar, Outlook, Pipedrive and HubSpot. On the roadmap: Salesforce, Zoho, PropSpace, MasterKey, REIDIN. We push lead, listing, and viewing events both ways — your CRM remains the source of truth if you want it to be.

Question 8

Can it generate listings for off-plan and ready inventory?

Accepted Answer

Both. For off-plan, it adds Oqood reference fields, expected handover, payment plan summary and developer trust band. For ready, it adds Title Deed reference, Ejari status, service charge, and last-sold comparables. Output formats include Bayut/PF JSON, Instagram caption, WhatsApp blast and a printable A4 brochure.

Question 9

How does it handle Golden Visa eligibility?

Accepted Answer

It checks against the AED 2 million property equity threshold, accounts for joint ownership and mortgaged properties (only the equity portion counts), aggregates across multiple properties when valid, and flags whether the buyer qualifies for the 5-year or 10-year track. We always recommend confirming with a licensed attestor before submission.

Question 10

What if my agency is in Sharjah, Ajman or RAK?

Accepted Answer

Baytk AI handles all seven emirates. Permitting logic switches between Trakheesi (Dubai), ADM/DMT (Abu Dhabi), Tasjeel (Sharjah), and the relevant municipality elsewhere. Freehold rules, registration fees and rent-dispute processes adjust automatically. Our Sharjah-focused persona page goes deeper.

Question 11

What is your SLA and uptime?

Accepted Answer

99.9% uptime target, with 24/7 monitoring and a UAE-business-hours customer success desk. Critical issues are acknowledged within 30 minutes; routine support within 4 working hours. Status page is available at status.baytk.ae.

Question 12

Will this replace my agents?

Accepted Answer

No. It replaces the parts of their job they hate — drafting, retyping, filing, chasing — and gives them more time for the parts only humans can do: walking the client through Palm Jumeirah at sunset, reading the room in a negotiation, building a relationship over Arabic coffee. The brokerages that win in 2026 are the ones whose agents work alongside AI, not against it.

Frequently asked questions